Terms & Conditions for Skischool Kronplatz
Terms of Reservation
Following you'll find our terms and conditions of reservation and information about frequently asked questions:
- Private lessons have to be booked in writing, we are unable to accept bookings by phone.
- All lessons have to be paid in advance. Upon payment the participant receives a ticket, which is also valid as a receipt. With the payment you confirm to know, have read and accept our General Terms and Conditions.
- The course ticket has to be picked up in one of our offices on the day of arrival or at the latest before the course starts. Participation at courses and private lessons is only possible upon presentation of the course ticket.
- The duration of a private lesson is 55 minutes.
- Unfortunately we are not able to always allocate certain ski instructors.
- Parents of minors have to be at the meeting point 5 minutes before the end of the course or the private lesson. If parents are late for picking up their children, the minors will be accompanied to the ski school office by the instructor.
- Skipass and Equipment are not included in the price.
- Cancellation Policy: Cancellations of courses or private lessons are only valid in writing. A fee of 1% of the total price is charged up to 7 days prior to arrival. From 7 days prior to arrival, late arrival or early departure, 50% of the courses that were booked (days or hours) will be charged.
- Only snow and weather conditions that do not allow you to ski may prevent the smooth running of ski lessons. The decision on the suspension of activity belongs exclusively to the direction of the ski school.
- Any claim regarding ski lessons must be submitted to the direction of the ski school only.
If you have any more questions please do not hesitate to contact us: one of our staff members will be at your disposal at all times.
Terms & Conditions
The following General Terms & Conditions are an integral part of the reservations, and they are explicitly accepted by the booking person and also in the name of those who will actually benefit from the booked service.
- General Provisions: The Civil Code provisions and the relevant laws apply to this business relationship, as far as no other agreements have been made hereafter.
- Programme and Price Changes: Regardless of the Terms & Conditions that the parties agreed upon, the Ski School reserves the right to change programme and prices due to organisational reasons. This is also the case if the declared minimum number of participants for each group course cannot be achieved: In this case the Ski School has the right to change the weekly programme or the number of lessons.
- No-show at courses – absence due to illness, accident: The fee for courses and private lessons that have been booked and paid for, will not be refunded in case of absence from the course. In case of illness or injury the lesson is postponed or the money is given back by showing a medical attest of a local doctor.
- Non-liability Statement: The Ski School does not assume liabilities for any accidents that happen before, during or after ski lessons.
- Place of Jurisdiction: Place of Jurisdiction for any disputes that might arise in connection with this legal relationship, is Bozen/Bolzano.
The ski school (hereafter referred to as "author") assumes no liability whatsoever for the topicality, correctness, completeness or quality of the information provided. Liability claims against the author, related to material or ideal damage and which have been caused by the use or improper use of the information provided, or by the use of inaccurate and incomplete information, are expressly ruled out in so far as the author has not acted in a way which is demonstrably either intentionally or grossly negligent.
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References and Links
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